CORPORATE SOCIAL RESPONSIBILITY AND SUSTAINABILITY
Our CSR Policies
Click Below to View CSR Policies
- CSR Policy
- Environmental Policy Manual
- Whistle-blower policy
- Grievance Policy & Procedure
- Diversity Equal Opportunities
- Corporate Social Responsibility Statement
- Antibribery and Corruption Policy
- CSR-Manual
- Drug and Alcohol Policy
- Human Rights Policy
- Social Media Policy
- ESG Objectives & Targets-2023
- Anti Slavery & Human Trafficking
- Coaching for Success (Performance Management) Policy & Procedure
- Environmental Management System (EMS)
- Health & Safety Manual
- Procurement Tendering Process (ISS-PRO-001)
- Security Policy
- ISS Relocations Employee Handbook – HR Manual & Policies
- Warehouse Fire Risk Assessment
- Warehouse Fire Risk Assessment WH 08 DIP
- Employee Evaluation of Probationary Period – Template
- Fire Safety Policy
- Procurement Tendering Process
- SOP for Partners
- Standard Operating Procedure for Fragile Items
- Environmental Objectives- Targets vs Achievements 2023
CSR team & contacts
It states that sustainable development is “Development that meets the needs of the present without compromising the ability of future generations to meet their own needs” Thus, CSR is one of the primary means of achieving the goal of sustainable development for all nations today. Sustainable development and corporate social responsibility are closely related business concepts that have greatly affected corporate governance in the early 21st century. Sustainable development involves the use of environmentally responsible and efficient operational practices.
Responsiveness to Stakeholders – As we know today consumers prefer to do business with companies that give back to the communities they serve, according to Business News Daily. To achieve full congruence with these areas of responsibility, a company must operate with fairness and honesty with customers and suppliers. Socially aware companies give back to and actively participate in local communities, and value employees, while earning profits for shareholders. Meeting expectations of each of these stakeholder groups is a tall order. Companies at times have created jobs specifically in CSR to emphasize its importance.
Protection of the Environment – One factor integral to both sustainable development and CSR is the environment. CSR and sustainable development goals both emphasize stronger environmental preservation, recycling and renewal programs. Employers interested in supporting the environment may involve all employees in efforts to promote green-friendly operations, offer paid time off for employees to participate in green activities or create recycling programs promoted internally and with customers. We also encourage employees to reuse materials and resources whenever possible to cut down on costs and waste. Organizations truly committed to environment protection often invest in green-friendly resources and business processes.
There for from here by we have formed a CSR & Sustainability Team to activities – to implement, develop and monitor Sustainable Development Goals (SDGs) with in our organization. Various drives have been initiated by the Sustainability Team and successfully ongoing.
Team is reachable at csr@iss-relocations.com, we invite you all to participate, volunteer and join hands towards improvement.
Recognitions & Awards -CSR & Sustainability
Sustainability Report 2023-24
Retrieve, Recycle and Reuse
ISS Relocation LLC, one of the leading relocation service providers in this region over 2 decades, is committed towards the Corporate Services Responsibility or Sustainable Development connected or associated with Relocation Services where we use every moment of opportunities. In line with United Nations 17 Sustainable Development Goals, our CSR team has formulated several initiatives. Any CSR initiatives involve individuals within a business or organization concluding that a problem or issue exists and then devising a solution to help tackle it.
Retrieve, Recycle and Reuse
In Relocation Services, we heavily depend on various packaging materials including corrugated carton boxes, polythene sheets, wrapping papers, air bubble film, tapes, lumber (wooden batons), plywood and various other materials too. Every opportunity to retrieve such materials in good order and reuse them wherever possible, would directly impact on our natural resources which are limited in supply. Also, by reusing materials, we save the precious energy utilized in the manufacturing process of such materials thus supports carbon neutrality.
ISS Relocations team have implemented a unique drive of retrieving cartons, bubble sheets, wooden crates and plywood from import shipments, local moves and from various customers/vendors outside our organization. The warehouse crew carefully retrieves the neat and clean materials, store them in the resolute “recycled material” location, and reuse the same with the customer’s written permission for their local moves and local storage jobs and treated wood and plywood for export wooden crating. We are proud to say that many of our customers appreciated this drive and we could service them on a lower price and simultaneously support our environment in a unique way.
The process flow of Retrieve, Reuse, recycle is depicted below
ISS team support Environmental Sustainability, we organize/participates events and activities which promote the motto of reduce, reuse, and recycle. Let us join hands together towards Sustainability and lesser carbon footprints on our Mother Earth! Together we can make the world better to live and preserve for next generations to come.
ISS Relocations- Sustainability & CSR Team
Green & Clean Workplace
ISS Relocation LLC, one of the leading relocation service providers in this region over 2 decades, is committed towards the Corporate Services Responsibility or Sustainable Development connected or associated with Relocation Services where we use every moment of opportunities. In line with United Nations 17 Sustainable Development Goals, our CSR team has formulated several initiatives. Any CSR initiatives involve individuals within a business or organization concluding that a problem or issue exists and then devising a solution to help tackle it.
Green & Clean Workplace
In addition to supporting environmental sustainability, a good and vibrant working atmosphere motivates and rejuvenates employee productivity and thus considers as the key for success of every organization; be it office or any work premises. Our target to make the workplace green & clean gave more enthusiasm to the team and we have initiated many ecofriendly drives.
This environmental sustainability drive is complemented by reduce reuse recycle activities like keeping live plants in the office and workplaces, preserve energy by switching off the lights and AC when not in use, shifting from normal lamps to LED lamps, promoting double side printing on A4 papers, reducing usage of disposable utilities wherever possible etc.
We believe this drive will predominantly contribute towards awareness of our employees, customers, and our supply chain whom we are interacting regularly and together we can contribute towards carbon neutral environment.
Various Green & Clean Drives
ISS team organize and participate in various ecofriendly activities and train the team and our supply chain to promote Environmental Sustainability.
ISS Relocations- Sustainability & CSR Team
Health Is Wealth
Any CSR initiatives involve individuals within a business or organization concluding that a problem or issue exists and then devising a solution to help tackle it. Human Resource plays a significant role in developing positive business culture and improving employee engagement and productivity. Therefore, employee wellness and personal development are inevitable for the success of every healthy organization.
Physical fitness of the employees contributes for healthier workplace. Keeping that in mind, ISS initiated taking the staff members to the Gymnasium @ 5 pm on all working days. We are targeting all employees from office as well as warehouse to get participated in this program every day 1 hour
ISS team also participates and encourages employees to be part of several health enhancing activities in the region throughout the year. It also helps as below:
Social Connections – Providing an opportunity for colleagues to connect outside of a formal work environment fosters healthy personal and professional relationships. By giving employees a gym (or a space to move), companies show proof they want to see workers thrive beyond the workspace. Plus, working out with other people can help hold your employees accountable for workouts. They will be much less likely to skip if someone is waiting for them at the office gym.
Stress Relief – It is no secret that stress wreaks havoc on the human body. Stressed out employees have trouble focusing, thinking clearly, and making rational decisions. Reports show exercise helps improve mental health by providing clarity to better handle stress effectively. Exercise reduces cortisol levels (the body’s stress hormone) while sweating releases endorphins that help your mind relax. Instead of reaching for the office sweets, employees can burn some calories.
Heart Health – cardiovascular disease (CVD) is the leading cause of death for both men and women all over. Regular exercise promotes heart health by lowering bad cholesterol levels (LDL) and raising good cholesterol levels (HDL). Exercise helps strengthen the heart, allowing it to work harder and longer. New blood vessels will also form from regular physical activity, which decreases blood pressure.
More Energy – Energy levels are an important indicator of well-being and engagement. Exercise improves circulation and strengthens the heart muscle – providing an instant rush of energy.
Weight Management – Obesity in the workplace is a significant issue for employers. When paired with a healthy diet, exercise will boost weight loss and tone the body. Those who exercise regularly have a much lower risk of obesity.
Productivity – A Harvard study showed the benefits of exercise are not just physical. There is evidence that it boosts mental abilities like:
- Enhanced creativity
- Quicker learning
- Sharper memory
- Improved concentration
Some research suggests that exercising during working hours can also pump-up work performance. A Leeds Metropolitan University study found that workers who visited the gym during working hours were more productive, managed their time better, and felt more work satisfaction.
Disease Prevention – You have heard the saying “exercise is the best medicine,” and it is true. Inactivity takes a toll on the body and exercise has a tremendous effect on the prevention of numerous chronic diseases. Moving helps muscles grow stronger, keeps hormones balanced, and decreases inflammation throughout the body. An active lifestyle significantly lowers the risk of heart disease, diabetes, asthma, chronic pains and arthritis, and certain types of cancer. An active life just might mean a longer, more enjoyable life.
Improved Immune System – Regular exercise helps flush bacteria out of the lungs and airways – reducing the risk of the common cold, flu, and other illnesses. Physical activity strengthens your employees’ immune systems – making them less susceptible to whatever bug is going around the office. Employees that workout regularly are also generally healthier than their sedentary counterparts. This means fewer sick days, less medical appointments, and overall reduced absenteeism.
Remember it does not take a state-of-the-art gym to get individuals moving, either. Our gym small; we have treadmills and few weights. Even a small space with a weight rack and resistance bands can give employees a great full body workout.
It is proud to announce ISS UAE cricket team was the winner of 2022 club cricket CSS Premier League conducted in February 2022 at Vision Cricket Grounds, Al Madham, UAE.
ISS Relocations- Sustainability & CSR Team
Save Water & Energy
United Nations’ Sustainability Development Goals, SDG # 6 and SDG #7 emphasize on clean Water & Sanitation and Affordable and Clean Energy, respectively. Our CSR team has initiated arrangements for clean water and sanitation as well as “save energy” campaign promoting smart lighting solutions by means of various methods. Initiatives like installation of GPS on all company vehicles, using smarter moving solutions like consolidated/groupage shipments to various destinations, awareness signages, trainings etc. are also contributing for these goals.
Drinking Water – RO with UV Filter installation
Average consumption of packaged drinking water at the warehouse was ten cans a day (20 liters size) and annually it is counted 3600 cans/ 72000 liters. Whereas the office consumption was approximately 14400 liters per annum. Our CSR Team initiated to install RO Filters at both locations and connected directly with the DEWA water supply line.
This initiative also helps us to save plastic by reducing the usage of water bottles in great volume on daily basis.
Save Energy
We use huge warehouses for storing customers’ shipments long term and for transit purposes. Also, the same warehouses are being used for storing packaging materials and daily operations – loading/unloading activities. Obviously, the energy consumption levels were high in these warehouses especially where higher tonnage AC units are functioning 24/7 in addition to the industrial fans and normal light fittings.
To reduce energy consumption, we have adopted following measures in the warehouses and office.
AC Storage Units prepared with Mesh Partitions
- Meshed partition and the perforated mezzanine flooring allows cool air circulation at its optimum
- Reduced usage of Power for operating AC Units
Shift from Normal lights to LED lamps
- Identified high-power consuming lamps
- Replaced them with less power consuming LED lamps
- The power consumption over a period is reduced considerably.
Cleaning of Transparent roof sheets for Natural Lighting
- From our maintenance inspection, we learnt the transparent roof sheets were stained over a period and stopped sunlight entering inside warehouse
- By deep cleaning, the sheets allowed passing the sunlight into the warehouse
- Lights not used during daytime thus we could save energy.
Signages on Reduce power consumption and Awareness Training
- Use natural lighting as much as possible
- Switch off electrical utilities and appliances when not in use
- Print only if need, select the print pages, use both sides of paper
Installation of GPS for the Fleet
- We have installed GPS for all the trucks and vans for better fuel management
- GPS linked data gives us performance of each vehicle, enabled periodical servicing, replacement of fuel-inefficient equipment
- Performance level improved; could save energy
Smart Moving Solutions- Groupage Shipments (Consolidated Shipments)
- Promoted Groupage services for various locations -Europe, US/Canada, South Africa, Australia, Malaysia, India, Pakistan
- Groupage Services have direct impact on the cost and energy efficient cargo movements
Reduce use of disposable utilities
- Introduced sustainable products & promoted recyclable utensils
ISS team organize and participate in various ecofriendly activities and train the team and our supply chain to promote Environmental Sustainability.
We believe this drive will contribute towards awareness of our employees, customers, and our supply chain whom we are interacting regularly and together we can contribute towards carbon neutral environment.
ISS Relocations- Sustainability & CSR Team